Rejected in iOS app registration application Guideline 2.1 - Performance - App Completeness
I received an email with Guideline 2.1 -Performance App Completeness when applying for iOS app registration.
Swift 5.3.2
Xcode 12.4
iOS Target 14.4
macOS 11.2.3 BigSur
Email content
We've sent you a new message about your app, (app name), app Apple ID: 0000000000. To view or reply to the message, go to Resolution Center in App Store Connect.
Best regards, App Store Review
Guideline 2.1 - Performance - App Completeness
We're looking forward to completing our review, but we are unable to continue because your app crashed during review. Please review the details below and the attached crash logs, then complete the next steps.
Review device details:
- Device type: iPad
- OS version: iOS 14.4.2
Steps leading to crash:
- tap on the scan button.
Next Steps
- Fully symbolicate the crash report. See Adding Identifiable Symbol Names to a Crash Report.
- Match the crash report to a common pattern. Based on the pattern, take specific actions to further investigate the crash. See Identifying the Cause of Common Crashes.
- Once you've identified the root causes of the crash, make the appropriate changes to the binary to resolve the issue.
- Test your app on a device to ensure that it runs as expected.
- Create and submit a new build for review.
Resources
- For more information on crash reports, see Diagnosing Issues Using Crash Reports and Device Logs.
- To learn about troubleshooting networking issues, see About Networking.
Please see attached screenshot for details.
Submitting Appeals and Guideline Feedback
If you disagree with the findings of our review, you may submit an appeal to the App Review Board. Please include any additional information you think will help us determine if the rejection should be reconsidered. Appeal decisions are typically delivered within two business days.
If you think there are ways we can improve or clarify the App Review Guidelines, we invite you to provide feedback. Your suggestions will be taken into consideration for future guideline updates.
App crashes
You will unravel the Crash log.