Plesk detected an inconsistency in the system's Package Manager database. Resolved this issue manually

Category：Plesk

Pub.date：2018-04-24

Plesk Onyx 17.8.11 Update #6<br>
Warning: Some package information may not be realistic. Inconsistencies have been detected in the system's package manager database. Please try to resolve this issue manually. The following is a record of what to do when you see

### Identify and resolve inconsistencies.

```
[root@localhost ~]# plesk sbin pum --check
2018-04-24 10:27:41 INFO: pum is called with arguments: ['--check']
Loaded plugins: fastestmirror
Error: check ['dependencies', 'duplicates', 'obsoletes']
psa-mnemo-4.2.14-cos7.build1708180212.17.noarch has missing requires of psa-horde >= ('0', '5.1.6', None)
psa-mnemo-4.2.14-cos7.build1708180212.17.noarch has missing requires of psa-imp >= ('0', '6.1.7', None)
2018-04-24 10:27:43 ERROR: Exited with returncode 1.
exit status 1

[root@localhost ~]# cp /usr/local/psa/admin/conf/panel.ini.sample /usr/local/psa/admin/conf/panel.ini
[root@localhost ~]# vi /usr/local/psa/admin/conf/panel.ini
[debug]
enabled = on

[root@localhost ~]# /usr/local/psa/bin/ip_ban --update -ban_period 600 -ban_time_window 600 -max_retries 10
SUCCESS: The settings were updated.

[root@localhost ~]# yum update psa-horde

[root@localhost ~]# yum update psa-imp

[root@localhost ~]# plesk sbin pum --check
2018-04-24 10:58:32 INFO: pum is called with arguments: ['--check']
Loaded plugins: fastestmirror
check ['dependencies', 'duplicates', 'obsoletes']
2018-04-24 10:58:34 INFO: pum completed successfully

[root@localhost ~]# rm /usr/local/psa/admin/conf/panel.ini

[root@localhost ~]# /usr/local/psa/bin/ip_ban --update -ban_period 600 -ban_time_window 600 -max_retries 10
SUCCESS: The settings were updated.
```

#### plesk sbin pum --check

Inconsistency detected. Apparently, psa-horde and psa-imp are missing.

#### panel.ini [debug] enable = on

I heard it's better to put it in debug mode.

#### /usr/local/psa/bin/ip_ban --update ....

Reflect settings

#### yum update psa-horde
#### yum update psa-imp

Install the components

#### plesk sbin pum --check

The inconsistency has been resolved.

#### rm /usr/local/psa/admin/conf/panel.ini

Restore the settings

#### /usr/local/psa/bin/ip_ban --update ....

Reflect settings

#### finish

## Reference page

<a href="https://support.plesk.com/hc/en-us/articles/115000204085-Information-on-some-packages-might-not-be-actual-inconsistencies-were-detected-in-the-system-s-package-manager-database" target="_blank">https://support.plesk.com/hc/en-us/articles/115000204085-Information-on-some-packages-might-not-be-actual-inconsistencies-were-detected-in-the-system-s-package-manager-database</a>

## What's the correct answer?

Is it a good idea to add exclude=psa-horde exclude=psa-imp to /etc/yum.conf or related files?

I'll look into it later.

## Remarks

Update operation was locked by another update process (Plesk installer or pum).

If you see the above, you cannot run plesk sbin pum --check.

In this case, you can either wait for a while or kill the stuck process. This time it seemed to be stuck, so I killed it, but the situation remained the same. After a while, the problem was resolved naturally.

#### Reference page

<a href="https://support.plesk.com/hc/ja/articles/213917525--Plesk-%E8%87%AA%E5%8B%95%E3%82%A4%E3%83%B3%E3%82%B9%E3%83%88%E3%83%BC%E3%83%A9%E3%81%AE%E8%B5%B7%E5%8B%95%E3%81%8C-Update-operation-was-locked-by-another-update-process-%E3%81%A8%E3%81%84%E3%81%86%E3%82%A8%E3%83%A9%E3%83%BC%E3%81%A7%E5%A4%B1%E6%95%97%E3%81%97%E3%81%BE%E3%81%99" target="_blank">https://support.plesk.com/hc/ja/articles/213917525--Plesk-%E8%87%AA%E5%8B%95%E3%82%A4%E3%83%B3%E3%82%B9%E3%83%88%E3%83%BC%E3%83%A9%E3%81%AE%E8%B5%B7%E5%8B%95%E3%81%8C-Update-operation-was-locked-by-another-update-process-%E3%81%A8%E3%81%84%E3%81%86%E3%82%A8%E3%83%A9%E3%83%BC%E3%81%A7%E5%A4%B1%E6%95%97%E3%81%97%E3%81%BE%E3%81%99</a>